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Gráfico de inversión

Certificate in Sales and Customer Service

Course Information:

Award: QQI Level 5 Award 5M2069

Duration: One year full time

The course aims to develop retail and customer service and prepares students for higher education and for employment in the retail and sales sectors.

Course Requirements

  • Applicants should have Leaving Certificate or equivalent

  • Mature Applicants welcome.

  • All applicants whose first language is not English will be tested at entry

  • All applicants will be interviewed.

Course Modules

  • Principles and Practice of Selling

  • Retail Selling

  • Behavioral Studies

  • Marketing Practice

  • Applied Economics

  • Customer Service

  • Digital Marketing

  • Work Experience

  • Communications

  • Language (Optional)

Certificate in Marketing - QQI Level 5

Certificate in Marketing - QQI Level 5

Work Experience is an essential part of all our programmes and gives students the opportunity to apply the knowledge and skills acquired on the course.

Work Experience

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